Are all your filings up to date?
A number of agency programs won't move forward until every required filing has been submitted.
Tax trouble? Find your footing first.
Maybe it's a notice you can't make sense of, a bill that keeps growing, or filings that slipped by. Describe it in your own words and someone real will walk you through where things could go from here. Nothing pushy. Nothing promised.
- Sensitive data stays homeYou'll never be asked for an ID number, account login or payment card on this page.
- Straight talk on resultsNo one can guarantee how a tax matter turns out, so we won't suggest otherwise.
- You set the paceGetting in touch doesn't lock you into anything.
Which of these sounds like you?
Choose a scenario to see what is handy to have in mind before you get in touch.
Something official landed in your mailbox.
Government letters can feel alarming, though many concern one narrow question. Tell us who sent yours and what it appears to cover. You don't have to send us the paper itself.
Helpful to have in mind
- Whether the sender was the IRS or a state office
- What the letter says it is about, if it says
- Any reply-by date shown on it
What you owe is more than you can manage.
A layoff, a slow season, or an error that compounded: there are plenty of ways to end up here. Explain how things stand and we'll help steer the conversation somewhere useful.
Helpful to have in mind
- The agency the balance is with
- Roughly how large it is (no exact numbers required)
- Whether you're on a repayment arrangement and keeping up with it
Some filings are overdue.
It happens more often than people admit. Missing filings can influence which choices exist, so mentioning them up front is smart.
Helpful to have in mind
- Roughly how many periods are outstanding
- Whether they're personal filings or tied to a business
- If any agency has already been in touch about them
Collection has already begun.
Wages held back, a frozen account, or a claim against your property all mean the agency has moved past letters. Tell us right away so we can begin with what weighs on you most.
Helpful to have in mind
- What's affected: pay, a bank account or something you own
- Which agency is doing it
- Any paperwork you've been sent about it
Someone is questioning a return.
Being selected for a closer look doesn't automatically mean something went wrong. Share what you know at this point and we'll help you decide what to ask first.
Helpful to have in mind
- Whether the request comes from the IRS or a state
- Which year the questions are about
- Whether they are waiting to hear back from you
The trouble sits with a business.
Company and payroll taxes play by separate rules. Saying so from the start keeps them separate from what's on your own returns.
Helpful to have in mind
- What kind of company it is
- Whether employee withholding is part of it
- Which agency is involved
From overwhelmed to informed, one stage at a time.
The goal is a first chat that genuinely helps. There is no hard sell, and nobody is passing judgment on your case.
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Describe what's happening
Say which agency is involved and what kind of issue it is, plus a few simple details. Sensitive records stay in your hands.
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Speak with our team
A team member goes over your details, responds to your questions and describes what a deeper review would involve.
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Decide where to go
Based on your circumstances, you might be steered toward government-run resources or a qualified provider. Moving forward is always your decision.
Want to see what the government itself says first? These two pages are a sound starting point.
A few facts decide which doors are open.
Government agencies set the criteria and have the last word. Knowing which details carry weight lets you ask better questions and keep your expectations grounded.
The dates on your mail
Deadlines and notice dates can decide what needs a look before anything else.
Your realistic capacity to pay
What comes in, what goes out and what you own all help determine which paths make sense.
Which agency it is
Different authorities and tax types each work from their own playbook.
This page offers general information only. It isn't advice about law, taxes, accounting or money, and it doesn't imply that you'd be accepted anywhere, or that collection would slow or halt.
Four things you'll never get from us.
Reaching out for tax help shouldn't feel like a trap. Here is what we leave out on purpose.
Ticking clocks
We won't invent urgency to rush you. Decide when you're ready.
Guaranteed results
No honest provider can pledge a result, because the agency alone rules on eligibility.
Requests for your SSN
Identity numbers, bank details and account passwords aren't part of this page's intake.
Pressure tactics
Making a request doesn't obligate you. If you decide it isn't for you, simply say so.
Questions people ask first.
Brief, honest replies. Anything not covered here, someone on our team can clear up by phone.
Does reaching out mean I'm signing up for something?
No. It just opens a conversation. You're under no obligation to carry on, and you can walk away at any point.
Can I learn here whether I'd be accepted into a program?
Not through a form. The tax agency makes that determination after reviewing your whole situation against its own criteria.
Will you make my tax balance go away?
No, and be wary of anyone who claims they can. Certain programs, such as an offer in compromise, are limited to people who meet specific criteria, and the agency itself signs off.
Is there anything I should hold back?
Yes: sensitive identifiers. That includes Social Security or taxpayer ID numbers, your birthdate, bank and card details, filed returns, IRS transcripts, online-account passwords and pictures of your mail. Apply the same caution to everyday email and texts.
Are you a law firm, or connected to the IRS?
No to both. We're an intake and referral service, not attorneys, accountants or any arm of the government, and we don't provide legal, tax or financial counsel.
Can I just go to the IRS myself?
You can, and that is a perfectly valid route. The IRS website explains installment agreements, compromise offers, holds on collection and penalty abatement, and points to independent help through the Taxpayer Advocate Service and low-income taxpayer clinics.
Will my balance keep growing while I think it over?
It may. Interest and penalties can keep accruing until a tax debt is settled, which is why it helps to get your bearings.
Something still unclear?
You don't have to untangle this alone.
Share a little about what's going on below and someone real will walk you through where things could go from here.
- Nothing to upload
- No obligation
- A human on the line
Submitting a request is just a first step. It doesn't confirm eligibility, shrink a balance, stop collection or deliver any specific outcome.
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